Help Center
Security & Compliance
What Security Measures does LeadCenter Use?
LeadCenter.AI uses sophisticated systems, technologies and practices to secure your data.
256-bit encrypted SSL: LeadCenter.AI traffic runs entirely over 256-bit encrypted SSL (https). Passwords are hashed using bcrypt with a cost factor of 10 before being stored and application credentials are kept separate from the database and our code base.
Two-factor authentication (2FA): LeadCenter offers an optional “Two-Factor Authentication” feature. In addition to your username and password, you can enter a code from your mobile phone, adding an extra layer of security for your account.
Session time-out: LeadCenter will automatically log out a user when there’s no activity for 120 minutes (2 hours).
Single session per user: User can login to one session only at a time as a security measure. If a user logs in to a new session, all other sessions will be expired and logged out.
Password reset every 60 days: LeadCenter will automatically expire and require changes users passwords every 60 days.
SOC 2 Type 1 and Type 2: This certification demonstrates our adherence to stringent security, availability, and confidentiality criteria. It reassures you that LeadCenter.AI is equipped with robust controls to protect your data and ensure the reliability of our services.
ISO 27001: This international standard ensures that we have implemented a comprehensive Information Security Management System (ISMS) to safeguard your data. It reflects our dedication to protecting sensitive information and managing risks effectively.
For our latest security policies and certifications, please visit LeadCenter Trust Center.
Need more help?
If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.
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Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
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Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.