AI Email Draft Templates work differently from other AI templates in LeadCenter. Instead of using placeholders, you write instructions that tell the AI what the follow-up email should include and how it should sound.
Think of it like briefing an assistant on how you want your follow-up emails written — the AI reads the meeting transcript and drafts the email based on your guidance.
An Email Draft Template is a set of written instructions that guide the AI when creating a follow-up email after a meeting or call.
The template tells the AI:
The AI then generates a personalized draft using the actual meeting transcript.
Tell the AI how to open the email:
Specify what the AI should summarize from the conversation:
Clearly define who needs to do what:
Guide how the email should look ahead:
Define how the email should end:
Be explicit about the tone you want. Common examples include:
Below is an example of well-written instructions for an email draft template:
Draft a professional follow-up email for a client meeting. The email should:
- Thank the client for their time and acknowledge any personal updates they shared
- Provide a brief recap of the main financial topics discussed
- Highlight key decisions made and recommendations provided
- List action items for the client (documents needed, decisions to make)
- List action items I (the advisor) will complete
- Confirm the next meeting date if one was scheduled
- Offer availability for questions
Keep the tone professional, personable, and action-oriented. Make action items easy to find using a bulleted list.
The same information can sound formal or casual depending on tone. If you don’t specify, the AI has to guess.
If there are topics you never want included (for example, fee discussions), explicitly tell the AI to exclude them.
Clients often skim emails. Instruct the AI to clearly separate and highlight action items.
Not every meeting covers every topic. Use phrases like:
Different meetings benefit from different follow-up styles:
Avoid generic instructions like “summarize the meeting.” Be specific about what should be summarized and how detailed it should be.
Emails feel more human when they reference personal details. Tell the AI to acknowledge personal updates when appropriate.
If you ask for too much, emails become long and unfocused. Prioritize what truly matters in every follow-up.
Tell the AI how to format the email — lists, sections, or short paragraphs — to improve readability.
AI-generated emails are a starting point, not a final send. Always review before sending to:
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