Meeting Summary Templates let you define how your meeting notes should be structured, while AI automatically fills in the details from recorded calls. By using clear placeholders and a consistent structure, you can generate accurate, compliant, and easy-to-review summaries every time.
A Meeting Summary Template defines the structure of your meeting notes. Instead of manually writing notes after each call, you create a template once and let AI generate summaries automatically.
With a well-written template, you can:
Meeting summary templates use placeholders to tell the AI what information to extract from the call transcript.
Placeholder format:
[[@Your instruction here@]]
Examples:
[[@Call date, time, and duration@]][[@List all participants mentioned in the call@]][[@Summary of retirement planning discussion with specific numbers and timelines@]][[@Action items for the client with deadlines if mentioned@]]The more specific your instructions, the better the output. If you want numbers, say “include specific amounts.” If you want context, say “include any concerns the client expressed.”
Basic facts about the meeting:
A brief explanation of why the meeting took place and what topics were discussed.
The relationship-focused details:
These details help you remember the human side of the relationship.
Key numbers mentioned during the meeting:
Break financial conversations into clear categories so nothing gets missed:
Key messages communicated to the client:
Critical next steps for accountability:
What happens next:
Avoid vague instructions like “financial discussion.” Break topics into clear sections so the AI knows exactly what to extract.
Clearly distinguish who is responsible for what to make summaries more actionable.
Not every meeting covers every topic. Phrases like “if discussed” allow the AI to skip irrelevant sections gracefully.
If your CRM has specific fields or formatting, mirror that structure in your template to make review and copy-paste easier.
Different conversations benefit from different templates:
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