Help Center

Scheduling, Publishing, and Managing Campaigns

* Page referenced in this article: email marketing campaigns page.

Once your campaign is built, the next step is to schedule it, publish it, and manage it from the campaign list. This article covers how to set the send time, choose the sending address, publish the campaign, pause it if needed, and troubleshoot common scheduling issues.

Set the Campaign Schedule

1. Open the campaign in the campaign designer.
2. Click the Schedule step.
3. Select the Date & time for the campaign send.
4. Select the correct Timezone.

Times are available in 15-minute increments.

Important: LeadCenter recommends scheduling campaigns at least 2 hours in advance for best results. The system requires the scheduled time to be at least 30 minutes in the future.

Select the Sending Email Address

1. Click the Send Email step in the campaign designer.
2. In the Send from dropdown, select the sending email address you want to use.

The selected address must be configured for Email Marketing sending. If no valid sending address is available, the Send Email step will show an error until one is selected.

Publish a Campaign

There are two ways to publish a campaign.

From the Campaign Designer

1. Click Save.
2. Select Save & Schedule.
3. Confirm by clicking Schedule campaign.

From the Campaign List

1. Go to Marketing → Email marketing → Campaigns.
2. Find the campaign in the list.
3. Click Schedule on that campaign row.
4. Confirm by clicking Schedule campaign.

Campaign Statuses

If a campaign has unpublished edits, you may also see (has draft) next to the status. This means changes were saved but have not yet been applied to the scheduled version.

Pause a Scheduled Campaign

If you need to stop a campaign before it sends:

1. Go to Marketing → Email marketing → Campaigns.
2. Find the scheduled campaign.
3. Click Unschedule.
4. Confirm by clicking Unschedule campaign.

The campaign status changes to Paused.

Resume a Paused Campaign

1. Go to the campaign list.
2. Find the paused campaign.
3. Click Schedule.
4. Confirm to re-publish the campaign.

Important: Before re-scheduling a paused campaign, make sure the scheduled date and time are still in the future. If the original scheduled time has already passed, open the campaign designer and update the Schedule step first.

Manage Campaigns from the Campaign List

The campaign list shows the main campaign details and actions in one place. Columns typically include:

• Actions
• #
• Name
• Email
• Status
• Scheduled at
• Runs

Use the search bar to find campaigns by name.

Sort the Scheduled Campaigns List

You can sort the Scheduled campaigns table by the Scheduled at column. This makes it easier to find the next campaign to send or review the most recently scheduled campaigns.

1. Go to Marketing → Email campaigns.
2. Open the scheduled campaigns list.
3. Click Scheduled at in the table header.
4. Click again to switch between ascending and descending.

Sort Indicators

• Blue up triangle — sorted ascending, with the oldest scheduled items first
• Blue down triangle — sorted descending, with the newest scheduled items first
• Both gray — the list is not currently sorted by Scheduled at

Sharing Links and Pagination

• The active sort is included in the URL, so you can bookmark or share the sorted view.
• The selected sort stays applied when you move between pages.

Troubleshooting: Campaign Not Sending

If your campaign is not sending, check the following:

Best Practices

• Schedule campaigns at least 2 hours in advance when possible.
• Double-check the timezone before publishing.
• Send a test email from the template before scheduling the campaign.
• Keep campaigns in Draft while you are still refining the content, audience, or schedule.
• If you need to make changes to a scheduled campaign, unschedule it first, make your edits, then schedule it again.
• Avoid scheduling multiple large campaigns for the exact same time.
• Make sure all three steps — Schedule, Contact Filter, and Send Email — are fully configured before publishing.

Frequently Asked Questions

Can I edit a campaign while it is scheduled?

Yes. You can open the campaign and make changes. When saving, you can choose Save to keep the edits as a draft, or Save & Schedule to apply the changes to the scheduled version.

What happens if I unschedule a campaign?

The campaign moves to Paused status and will not send until it is scheduled again.

Can I schedule a campaign for less than 2 hours from now?

LeadCenter recommends at least 2 hours for best results, but the system allows scheduling as close as 30 minutes in the future.

Can I send the same campaign multiple times?

Scheduled email campaigns are designed as one-time sends. If you want to resend similar content, create a new campaign.

What does (has draft) mean next to a campaign status?

It means you saved changes that have not yet been applied to the currently scheduled version. Use Save & Schedule to apply those changes.

Can I add extra steps like delays or branches to a scheduled campaign?

No. Scheduled email campaigns use a fixed three-step structure: Schedule → Contact Filter → Send Email. For multi-step sequences with delays or branching, use workflows instead.

If you need help scheduling or managing a campaign, contact support@leadcenter.ai.