Text Message Templates

* Page referenced in this article: text templates page.

The text message template is a powerful feature in LeadCenter.AI CRM. It will help you automate many processes and save hundreds of hours every year in sending text messages, reminders, and follow-ups.
What is unique about text message templates is shortcodes. Shortcodes will allow you to use any contact field directly in the templates. Shortcodes can also be used to insert calendar public links, unique financial questionnaire links, public document storage links, etc.

Text message templates can be used in the following modules in LeadCenter.

  1. Text message marketing campaigns and Keywords.
  2. Workflows.
  3. Appointment reminders.
  4. Client review reminders.
  5. Event reminders.
  6. Send directly to contacts from the Send Text Message button.

Important Info: The standard character limit for a text message is 160 characters, including spaces. This limit applies to messages encoded in the Global System for Mobile (GSM) standard, which includes Latin letters, numbers, and some special characters. However, if the message contains Unicode characters, such as emojis or Chinese characters, the limit is reduced to 70 characters.

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