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Security & Compliance

Audit Log and Data Change History
What Security Measures do LeadCenter Use? Two-Factor Authentication (2FA) Session Time-out Monitor Login Activities ISO 27001 and SOC 2 Compliance Audit Log and Data Change History Archive Text Message to Email using SMTP Google CASA Tier 2 Compliance Claudia AI Data Retention Policies

Security & Compliance

What Security Measures do LeadCenter Use? Two-Factor Authentication (2FA) Session Time-out Monitor Login Activities ISO 27001 and SOC 2 Compliance Audit Log and Data Change History Archive Text Message to Email using SMTP Google CASA Tier 2 Compliance Claudia AI Data Retention Policies

Audit Log and Data Change History

LeadCenter offers a comprehensive change history audit log that tracks updates across a wide range of data types, including:

  • Contacts
  • Appointments
  • Calendars and calendar connections
  • Custom fields
  • Emails
  • Events and event attendance
  • Financial questionnaires
  • Family history
  • Phone calls
  • Notes
  • Public calendar link changes
  • Tasks and task lists
  • Workflows

The full audit log is accessible to administrators through the security settings and includes filters by log type and date range. Additionally, LeadCenter provides contact-specific audit history directly within each contact's detail page—making it easy to see who made changes, when, and what was modified across associated records.

Who Made the Change

Each entry shows who or what made the change:

  • You or a team member: The entry says created by or updated by followed by the person's name. Changes from the mobile app name the signed-in person.
  • Zapier and partners: The entry says created via or updated via, followed by a blue badge such as Zapier, Financial Seminar, Leading Response, Silloet, Schenck, LeadJig, SmartAsset, or Intulse. It doesn't name the account owner, and the contact's assigned owner doesn't change.
  • Syncs: Steep, Redtail, and other syncs show their own badge, such as Steep Sync or Redtail Webhook.

For details on a single contact's history, see Contact Audit Log.

Need more help?

If you can't find the answers you're looking for, our support specialists are available to answer your questions and troubleshoot if necessary.

  • Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
  • Support Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.