Task templates save time by predefining task details for repetitive actions, allowing you to quickly create tasks without re-entering information.
Creating a Task Template
Click + New Template to open the template creation form.
Fill in the following details:
Task Name: Title of the task.
Owner: Assign the task to a user.
Due Date: Specify when the task should be due using three fields:
Enter the number of intervals.
Choose the interval (e.g., days, weeks, weekdays, or months).
Set the time for the task to be due.
Status: Select the status (e.g., Not Started, In Progress, Completed or Cancelled).
Category: Choose the relevant category (e.g., "Follow-up," "Client Onboarding").
Tip: Categories are global across tasks, workflows, emails, and text templates. Manage categories here.
Notes: Add any additional information or instructions.
Save the template.
Managing Task Templates
Task templates can be managed directly from the task template list:
To edit a task template, click the three dots (⋮) next to the template and select Edit.
To cancel a task template, click the three dots (⋮) next to the template and select Cancel.
Tip: Editing a task template will not affect tasks already created using the template.
Using Task Templates
When creating a new task, you’ll see an option to select a task template.
Choose a template, and the predefined details (task owner, status, category, due date, and notes) will automatically populate the task fields.
Review and adjust the details if needed, then save the task.
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