* Page referenced in this article: phone numbers page.
LeadCenter.AI offers automatic call recording and transcriptions for both inbound and outbound calls. AI call transcription provides valuable tools for improving your team’s performance and productivity.
With transcriptions, you can identify areas for coaching and training, such as communication skills or product knowledge. Use these transcripts to provide targeted coaching to individual team members, helping them achieve their goals and improve overall performance.
LeadCenter allows you to control whether inbound and outbound calls are recorded and provides the flexibility to exclude specific calls based on client or account details.
To manage call recording settings:
To subscribe to call recording and transcription services, you can enable both features from the Subscription page.
If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.