Help Center

Outbound Call High Response Rate Solution

Calling leads and cold calling are major contributors of conversion of leads to clients. 80% of Americans don’t answer calls from unknown numbers and the vast majority will not answer calls marked as possible spam. LeadCenter.AI can help you solve that.

We are happy to announce the launch of LeadCenter.AI Outbound Calls High Response Rate Solution in Public Beta*.

If you are using LeadCenter Click-to-Call solution to call leads and contacts, You can improve contact response rate by implementing LeadCenter.AI High Response Rate Solution which include:

1. Voice Integrity
2. SHAKEN/STIR
3. Caller ID
4. Branded Calls

How much does it cost?

There is a one-time charge of $350 to enable High Response Rate Solution in your account. If you enroll in the program during the Public Beta phase, this charge will be waived. The Public Beta is available only to existing LeadCenter.AI customers who used the platform for at least 3 months.

Additionally, the following pay-as-you-go charges are applicable after enabling the solution in your account:

If you want to enable High Response Rate Solution in your LeadCenter Account, send an email to support@leadcenter.ai.

1. Voice Integrity

   Voice Integrity is a tool designed to help financial advisory firms prevent their calls from being flagged as spam. By registering your firm’s phone numbers, Voice Integrity enhances your call answer rates and helps maintain a positive reputation by ensuring your legitimate calls are recognized as trustworthy.

   For more information about Voice Integrity, click here.

2. SHAKEN/STIR

   SHAKEN (Signature-based Handling of Asserted Information using toKENs) and STIR (Secure Telephone Identity Revisited) are FCC-mandated protocols developed to combat spam and robocalls by verifying caller identity. SHAKEN/STIR helps ensure that legitimate calls from financial advisory firms are not mislabeled as spam, improving call answer rates and overall communication reliability with clients.

   For more information about SHAKEN/STIR, click here.

3. Caller ID

   CNAM, or Caller ID Name, is a feature within the U.S. telephone network that allows businesses to display a specific name associated with their phone number when making calls. For financial advisory firms, this means that clients can see your firm’s name on their Caller ID, helping build trust and improve answer rates for outbound calls.

   For more information about Caller ID, click here.

4. Branded Calls

   Branded Calling enables financial advisory firms to display the firm’s name—and soon, logo and call reason—on a client’s cell phone when receiving a call. While CNAM provides a caller ID name display primarily on landlines, Branded Calling offers the ability to brand calls made to mobile devices, helping clients recognize and trust your calls at a glance.

   For more information about Branded Calls, click here.