Help Center

Managing Financial Accounts

* Page referenced in this article: Accounts page.

LeadCenter provides one integrated system to track productions, company fees, advisors' commissions, and payments. The system automatically calculates all related fees and commissions.

Production Tracking -> Company Fees -> Fees Payments -> Advisor Commission -> Advisor Commission Payment -> Advanced Reporting and Visualization

Filtering Financial Accounts

The Accounts page includes several filters to help you quickly find the accounts you need. In addition to the existing filters, LeadCenter also supports filtering by Insurance Company, Insurance Product, and Is Replacement.

How to Use the Filters

1. Go to the Accounts page.
2. Click the filter icon to open the filter panel.
3. Use any of the available filters, including:
   • Account issued year
   • Account status
   • Account tax type
   • Account type
   • App signed year
   • Meet RMD requirements
   • Writing advisors
   • Insurance company
   • Insurance product
   • Is replacement
4. Make your selections.
5. Click Apply.

Insurance Company

• Filter accounts by one or more insurance companies.
• Use the search box inside the dropdown to quickly find a specific company.
• Select multiple companies to show accounts from any of them.
• A badge count on the dropdown button shows how many companies are selected.

Insurance Product

• Filter accounts by one or more insurance products.
• Use the search box inside the dropdown to quickly find a specific product.
• Select multiple products to show accounts with any of those products.
• A badge count on the dropdown button shows how many products are selected.

Is Replacement

• Filter accounts based on whether they are replacement accounts.
• Choose All to show all accounts.
• Choose Yes to show only replacement accounts.
• Choose No to show only non-replacement accounts.

Active Filter Badges

When filters are active, badges appear above the accounts table:

• Insurance Company badges appear in cyan.
• Insurance Product badges appear in teal.
• Replacement badge appears in indigo and shows Yes or No.

Click the X on any badge to remove that individual filter.

Combining Filters

The new filters work alongside the other existing account filters already available on the page. You can combine any number of filters to narrow down your results.

Filter Persistence

• Your filter selections are saved automatically and persist across page refreshes.
• Filters are also reflected in the URL, so you can bookmark or share a filtered view.

Reset Filters

To clear all filters at once, open the filter panel and click Reset. This clears all selections, including the additional insurance and replacement filters, and reloads the full accounts list.

Sorting Financial Accounts

You can sort the accounts table by clicking column headers. Sorting is available on the main Accounts page, the Accounts tab on a contact record, and the Family Accounts tab.

How to Sort

1. Open the Accounts page, or open the Accounts tab on a contact or family record.
2. Look for column headers with small triangle arrows.
3. Click a column header once to sort ascending.
4. Click the same header again to sort descending.
5. Click a different column header to sort by that column instead.

Sort Indicators

• Blue up triangle — the column is sorted ascending
• Blue down triangle — the column is sorted descending
• Both gray triangles — the column is not the active sort

By default, the table is sorted by Account ID descending, so the newest accounts appear first.

Sortable Columns

ID and text columns

• Account ID
• Name — available on the main Accounts page only
• Account #

Date columns

• App Signed Date
• Issued Date
• Received Date
• Ready Date
• Submitted Date
• IPS Agreement Date
• Updated At

Amount columns

• Issued Amount
• Current Amount
• Company Commission/Fee

Sorting with Filters

Sorting works together with all existing account filters. You can apply filters first, then sort the filtered results by any sortable column.

Sort Persistence

• Your sort selection is saved automatically and persists across page refreshes.
• The sort state is included in the URL for bookmarking and sharing.
• Sort preferences are saved separately for the main Accounts page, each contact’s Accounts tab, and each family’s Accounts tab.

Resetting Sort

To reset the sort back to the default view, click Reset in the filter panel or clear all filters. You can also click the Account ID header until it returns to descending order.

CSV Download

When you download accounts as CSV, the current sort order is included. The export follows the same order shown in the table.

Changing an Account Type

You can change an account’s Account Type between AUM and Insurance directly from the account edit page. This is useful when an account was created with the wrong type, such as an annuity entered as AUM.

How to Change the Account Type

1. Open the account from the Accounts page.
2. Click Edit.
3. Under Account type, select AUM or Insurance.
4. The form will automatically update to show the fields for the selected type.
5. Click Save.

What Happens When You Convert an Account

• Field cleanup: When you save, LeadCenter clears fields that no longer apply to the selected type. For example, switching to AUM clears insurance company and insurance product fields, while switching to Insurance clears custodian and AUM product fields.
• Commission recalculation: LeadCenter recalculates company and advisor commissions based on the selected account type and product selections.
• Linked accounts: You can change the account type even if the account is linked to Orion or Black Diamond. This does not change the custodian feed. It only changes how the account is classified inside LeadCenter.

Important Notes

• Issued accounts: If the account status is Issued, all required fields for the selected account type must be completed before the account can be saved.
• Commission overrides: If the account has a company commission override, commission recalculation may be limited depending on the override settings.
• Duplicate accounts: If you have duplicates, such as one account linked from Orion and another entered manually, it may be better to unlink and relink Orion to the correct account instead of keeping both records.

Production Tracking

• To track productions for assets under management (AUM) review and set up the following:
  1. AUM custodians: an optional field. You can create an AUM account with or without custodian.
  2. AUM product types: an example like brokerage account. This is also an optional field.
  3. AUM products: like various classification based models. Example like dividend income model, bluechip growth model, etc. This is a mandatory field. If you don't have multiple AUM products, create one product and call it AUM to be able to create accounts.
  4. AUM fees: the annual fees you charge your clients for managing their assets.
  5. If you want to track advisors commission, please setup advisors' commission plans and add advisors to it.


• To track productions for annuities, review and set up the following:
  1. Insurance Whole Providers
  2. Insurance Companies
  3. Insurance Products
  4. Insurance Product Commissions

Company Fees and Commission

Company fees and commission will automatically be calculated for AUM and annuities accounts if you create an AUM fee schedule and add insurance production with commissions. You can also override the company fees for any account.

Company Fees Payment

When receiving your commission from the custodian or insurance carrier, you can make an entry in the account under Company Commission Bank Payments.

Advisor Commission

Advisor commission will automatically be calculated for accounts that are:

1. Issued
2. A company fee is calculated for the account
3. Advisor added to a commission plan

Advisor Commission Payment

You can record advisors commission payment. This will be reflected in single advisor report and other commission reports.

Production and Commission Reporting and Analytics

The following list of reports will be auto-populated for real-time reporting of production and commission.

Production Reports

• All Production Report: provides a comprehensive view of production data, including issued, pending, forecasted, and canceled accounts based on the application signed date.
• Issued Production Report: filters the All Production data to show only accounts with an "Issued" status, focusing on accounts based on their issued date.
• Single Advisor Report: The Single Advisor Report details the performance of an individual advisor, including their total production, commission amounts, and the count of first appointments. It provides a comprehensive view of the advisor's contributions and earnings.

Commission Reports

• Advisor Commission Payments: calculates advisor commission payments based on successful client amounts issued and payment dates.
• Comprehensive Commission Report: The Comprehensive Commission Report delivers a detailed overview of account transactions, including advisor commission splits, payment amounts, and bank deposits. It summarizes advisor commissions, provides insights into total amounts paid, and tracks payment dates for both advisor commissions and bank receipts.
• Estimated Company Commission: This report calculates the projected commission for each account based on the product fee and amount issued. It also includes details on advisor names, bank payments, and the last received date.

Executive Reports

• Executive Report YTD: The Executive Report YTD offers a comprehensive business overview of marketing and sales performance, including conversion rates and advisor performance. It summarizes key performance indicators on a rolling basis for the past 7 days, 30 days, and year-to-date, comparing these metrics with the previous year's performance and goals.
• Executive Dashboard Per Year: The Executive Dashboard Per Year provides a detailed analysis of marketing and sales performance, conversion rates, and advisor performance. It allows you to filter the data by the current year or past years, offering a year-over-year comparison of key performance indicators.

Events Reports

• Event Performance Report: The Event Performance Report provides a consolidated view of event performance by aggregating counts of registrations, attendance, appointment requests, and conversion rates. It includes aggregated metrics by month, day of the week, speaker, venue, topic, and mail house, without detailing individual events. It also calculates the ROI for these events.
• Events Report: The Event Report consolidates data from all events and seminars into a comprehensive overview, including attendee statistics, conversion rates, event costs, and other key attributes.