Help Center

Downloading and Exporting Event Attendees

The Event Attendee Download feature allows you to export your event attendee list as a CSV file. This is useful for analyzing attendance, creating mailing lists, or importing data into other systems.

How to Download Event Attendees

You can download attendee lists from two places in your Events module:

From an Individual Event

1. Go to the Events page.
2. Select the event you want to work with.
3. Open the Attendees list by clicking either:
   • The number of registered attendees, or
   • The three dots menu → Attendees
4. In the top right, open the Actions dropdown.
5. Select Download attendees.

From the All Attendees List

1. Go to the Attendees List page.
2. Apply filters (optional) to export a more targeted list.
3. Open the Actions dropdown.
4. Select Download list.

What Happens After You Request a Download

1. You will see a confirmation message: "Your download request is being processed. You will receive an email with the download link shortly."
2. The system processes the file in the background (large lists may take longer).
3. You’ll receive an email when the CSV file is ready.
4. Click the download link in the email to access your file.
5. The link is valid for 24 hours or until the first download.

Tip: If you need the file again after the link expires, simply submit a new download request.

CSV File Contents

The exported CSV includes detailed attendee information organized into several sections:

Event Information

• Event Id
• Event internal name
• Event date and time
• Event address

Contact Information

• Lead Id
• Contact first name
• Contact last name
• Contact email
• Contact phone

Address Information

The attendee’s mailing address (if available):

• Address Line 1
• Address Line 2
• City
• State
• Zipcode
• Country

Note: If no address is saved for the contact, these fields will appear blank.

Client Information

• Client since
• Stage
• Client status

Registration Information

• Registration Status
• Registration Date
• Guest Count
• Is Guest?
• Guest Of

Custom Event Questions

If your event uses custom registration questions, each question will appear as its own column with the attendee's answer.

Tags

If any attendees have tags, your CSV will include dynamic tag columns:

• Tag 1 – [Tag Name]
• Tag 2 – [Tag Name]
• Tag 3 – [Tag Name]

Tip: Tag columns are generated based on the tags found in the exported attendee list. If a contact does not have a specific tag, that cell will be blank.

Filtering Your Export

When exporting from the Attendees List page, any filter you apply will affect the exported file:

• Only matching attendees are included.
• Filters include stage, tags, registration status, event, and more.
• Only tags from filtered attendees will appear as columns.

File Naming

The exported file follows this naming format:

mm-dd-yyyy-hhmm(am|pm)-leadcenter-ai-event-attendee-list.csv

Example: 11-27-2025-0345pm-leadcenter-ai-event-attendee-list.csv

Tips for Using the Export

• Large lists: It may take a few minutes for your export to process.
• Filtering: Use filters to create lists for specific audiences.
• Address data: Ensure contacts have addresses if you need complete location data.
• Multiple downloads: Submit a new download request if the link expires.
• Data analysis: CSV files can be opened in Excel, Google Sheets, or other analysis tools.

Troubleshooting

I didn’t receive the email

• Check your spam folder.
• Verify your email in your profile settings.
• Wait a few minutes—large files take longer.
• Ask your admin to confirm notification settings.

The download link expired

Links expire after 24 hours or after the first download. Submit a new request to regenerate the file.

Missing address information

If address fields are blank, the attendee does not have an address saved in their contact record.

Empty export

If your file is empty, check:

• Your filters may be too narrow.
• The event may not have attendees.
• You may be viewing the wrong event or date range.