LeadCenter.AI Reduces Phone Call Transcription Costs by 66%

We’re implementing a major infrastructure upgrade to improve efficiency and reduce costs.

In approximately 10 days, LeadCenter.AI will reduce phone call transcription costs by two-thirds — from $0.14 per minute to approximately $0.047 per minute.

This change comes as we migrate phone call transcription to Claudia AI Modal, enabling significantly lower processing costs while maintaining high accuracy and performance standards.


Who Is Impacted

This update applies to phone call transcription only, including calls transcribed through:

  • LeadCenter
  • DialPad
  • GoTo
  • RingCentral

All existing customers using LeadCenter to transcribe phone calls from these platforms will benefit from the new lower rate once the migration is complete.


What Is Not Changing

This update does not affect Claudia AI meeting transcriptions.

Claudia AI meeting transcription — including in-person meetings, Zoom, Microsoft Teams, and Google Meet — will continue to be free during beta until we announce pay-as-you-go pricing for Claudia.

Other Claudia AI features will also remain free during beta, including:

  • Generating call summaries
  • Drafting meeting emails
  • Sentiment analysis

Why This Matters

  • Significantly lower voice AI operating costs
  • Greater scalability for high-volume call environments
  • Stronger ROI on every recorded and analyzed call
  • Continued investment in AI performance and infrastructure

The new phone call transcription pricing will take effect in about 10 days. More improvements are on the way.

Need more help?

If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.

  • Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
  • Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.