Help Center
Incidents
Nov 25, 2024
Microsoft 365 is experiencing an outage
An outage reported by Microsoft 365 is causing disruptions to calendar sync and email integration with LeadCenter.AI for users of Microsoft 365 Calendars and Outlook 365. This issue has been widely reported and is not specific to LeadCenter.
What’s Happening?
The outage, as detailed in CBS News, is impacting Microsoft 365 services, including Outlook email and calendar functionality. As a result, the following features in LeadCenter.AI may experience interruptions:
- Calendar sync for users linked to Microsoft 365 Calendars.
- Email integration for Outlook 365 accounts.
Current Status:
- At 9 a.m. Eastern Time, Microsoft said it was working on a solution to fix the issue, although it didn't provide a time frame for when its apps would be back up and running.
- "We've started to deploy a fix which is currently progressing through the affected environment," Microsoft wrote on X. "While this progresses, we're beginning manual restarts on a subset of machines that are in an unhealthy state."
- Shortly before noon, Microsoft said the patch had been deployed to roughly 98% of the "affected environments" that "our targeted restarts required for mitigation are being performed as quickly as possible."
For ongoing updates, you can follow their announcements on X (formerly Twitter).
Need Assistance?
If you have any questions, please reach out to us at support@leadcenter.ai.
Need more help?
If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.
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Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
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Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.