Help Center
Jan 3, 2025
Redtail CRM API is experiencing an outage
There is an outage in Redtail CRM API that is affecting LeadCenter performance
Jan 3 5:35 PM CDT
Resolved - this incident has been resolved and integration is operational between LeadCenter and Redtail.
Jan 3 9:00 AM CDT
Investigating - At 9 a.m. Eastern Time, LeadCenter is not able to access Redtail via the API. We disabled the integration between LeadCenter and Redtail until Redtail resolve the API access issue. For ongoing updates, you can follow Redtail status update at Redtail System Status.
Need more help?
If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.
-
Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
-
Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.