Help Center
Incidents
Jan 24, 2025
LeadCenter Reporting Data Delay
We have identified an issue where reports have not been updating for the last 48 hours. Our engineering team has determined that this is due to a database connection issue, and we are actively working to restore near real-time syncing and will notify you once the issue is resolved. Please confirm with your teams using reports.
Jan 25, 08:44 AM CST
Resolved - The issue is resolved now and all reports are up to date.
Jan 24, 04:10 AM CST
Identified - Our team has identified a database connection issue that is preventing reporting data from updating properly. We are working on resolving this as quickly as possible.
Jan 24, 03:20 AM CST
Investigating - We began investigating an issue where reporting data had not been updating as expected over the last 48 hours.
We will provide an update as soon as we have more information. Thank you for your patience while we work to restore full reporting functionality.
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Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
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Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.