Help Center
Incidents
May 5, 2025
Outbound Emails Not Sending from LeadCenter
May 5, 07:55 PM CST
Resolved – The issue has been resolved, and outbound emails are now sending as expected. A small number of emails remain in quarantine due to the earlier incident and will be processed early morning on May 6, 2025.
May 5, 11:30 AM CST
Investigating – Our engineering team is actively working to restore email sending functionality.
May 5, 11:00 AM CST
Identified – We've identified that outbound emails from LeadCenter were disabled starting at approximately 10:30 AM CST on May 5, 2025. This impacted all outbound communication, including appointment notifications, event reminders, email marketing, note mentions, and lead assignments.
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Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
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Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.