Help Center
Incidents
Aug 22, 2025
Filters with list contains selected items not working
Aug 22, 4:30 PM CDT
Status: Resolved – The issue is now resolved and a fix is deployed.
Aug 22, 3:30 PM CDT
Status: Identified – LeadCenter engineering team has determined the root cause and is actively working on implementing a fix. The issue started happening after an upgrade to the filtering system on Aug 21 2025.
July 9, 3:00 PM CDT
Status: Investigating – We have identified an issue affecting filters in LeadCenter.
When using a filter with the condition (List) list contains selected items,
the filter does not apply correctly. Instead of narrowing results, it displays or
selects all contacts regardless of the chosen list values.
For example, if you create a filter to select contacts with the tag “newsletter subscriber” using (List) list contains selected items condition, the system will not properly filter and may return all contacts instead.
This issue impacts all components that rely on the filtering system, including:
- Contact and Sales Pipeline filters
- Workflows
- Segments
- Email Campaigns
- One-time filters
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