Help Center
Incidents
Dec 1, 2025
Reports Not Reflecting Updated Data
Dec 01, 01:10 PM CST
Status: Partial Recovery – All reports are now back to normal except for Marketing Emails and Email Engagement. These two reports are still waiting for data synchronization. Our team is continuing to work on completing the remaining data sync.
Dec 01, 10:30 AM CST
Status: Identified – We have identified an issue where reports are not reflecting updated data since Tuesday, Nov 25. Any report filtered by date ranges that include this period may show incomplete or outdated results. Our team is actively working on a fix and backfilling all missing data.
Dec 01, 09:36 AM CST
Status: Investigating – We began investigating a problem affecting report data freshness. Reports could be opened as usual, but several metrics did not reflect recent activity.
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