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Incidents

Financial accounts showing twice
Financial accounts showing twice Mar 4, 2026 Feb 16, 2026 Feb 5, 2026 Jan 30, 2026 Dec 9, 2025 Dec 8, 2025 Dec 5, 2025 Dec 1, 2025 Nov 30, 2025 Oct 20, 2025 Aug 22, 2025 Jun 12, 2025 June 5, 2025 May 9, 2025 May 5, 2025 Feb 5, 2025 Jan 24, 2025 Jan 22, 2025 Jan 7, 2025 Jan 3, 2025 Nov 25, 2024 Sep 6, 2024 Oct 25, 2024

Incidents

Financial accounts showing twice Mar 4, 2026 Feb 16, 2026 Feb 5, 2026 Jan 30, 2026 Dec 9, 2025 Dec 8, 2025 Dec 5, 2025 Dec 1, 2025 Nov 30, 2025 Oct 20, 2025 Aug 22, 2025 Jun 12, 2025 June 5, 2025 May 9, 2025 May 5, 2025 Feb 5, 2025 Jan 24, 2025 Jan 22, 2025 Jan 7, 2025 Jan 3, 2025 Nov 25, 2024 Sep 6, 2024 Oct 25, 2024

Financial accounts showing twice

Incident: Financial accounts may show twice in the accounts page

Mar 31, 2026, 3:00 PM CDT
Status: Solved – The issue is now solved.

Mar 31, 2026, 1:00 PM CDT
Status: Identified – The engineering team has identified the root cause of the issue. Some sleeve accounts may appear as main accounts in the user interface. This is a visual issue only. The underlying account data in the database remains accurate. Our development team is actively working on a fix, which is expected to be deployed today or tomorrow.

March 31, 2026, 12:00 PM CDT
Status: Investigating We identified a display issue on the Accounts page following a recent update that enabled sorting by account fields. Accounts will show twice in the accounts page.

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