The Annual Marketing ROI Report helps you measure how marketing spend turns into leads, appointments, clients, and revenue over time. It gives you a year-by-year view of marketing performance so you can compare sources, evaluate return on investment, and make better budget decisions.
Important: This report is based on the year of marketing spend and the year the leads were created. Those figures stay fixed, but appointments, production, and ROI can continue to change as leads convert in later years.
The Annual Marketing ROI Report is available under Marketing Reports in LeadCenter. It is displayed as an embedded Looker Studio report and shows your marketing performance for one year at a time.
This report is especially useful for:
Note: Insurance-related ROI is usually realized more quickly, while AUM-related ROI typically builds over a longer period, often over 3 to 5 years.
The report opens directly inside LeadCenter and remains fully interactive.
You can also:
The Annual Marketing ROI Report appears on one scrollable page and includes four main sections:
The Year Filter appears at the top-left of the report and controls the entire page. Only one year can be selected at a time.
When you select a year:
Use the search box inside the year filter if you want to jump quickly to a specific year.
Important: The report is anchored to the selected year’s marketing spend and lead creation date. Even after that year ends, ROI and conversion metrics may continue to change as those leads move through the pipeline.
At the top of the report, you will see six KPI cards that summarize performance for the selected year:
These cards give you a quick snapshot of whether your marketing spend is producing leads, clients, and revenue.
The Annual ROI Computation section shows short-term and long-term revenue and ROI projections for the selected year.
It includes six key metrics:
The ROI values in this report are shown as multipliers, not percentages.
For example:
This is especially important for AUM-focused businesses, where the true value of a marketing source may take several years to appear fully.
The Marketing ROI by Source / Parent Source table is the most detailed section of the report. It breaks down marketing performance by source and shows the funnel from spend all the way to client conversion.
The last row of the table combines all sources and gives you a year-level benchmark for overall funnel performance. For example, it can show your average cost per lead across all channels for the year.
Read each row from left to right:
Marketing Spend → Leads → 1st Appt Set → 1st Kept → Became Client
Large drop-off at any stage can point to a specific issue:
Insurance commissions are usually realized in the first year, so Insurance-heavy marketing may show strong first-year ROI. AUM revenue builds over time, so channels that generate AUM clients may appear stronger in the 3-year and 5-year ROI figures.
A dash usually means there was no tracked marketing spend for that source, or that the cost metric cannot be calculated. This often happens with organic or no-cost channels such as referrals or Google Business Profile.
The Stickiness Ratio is one of the most useful lead quality indicators in the report. A higher ratio means leads are not only booking appointments, but actually showing up.
Tip: A Stickiness Ratio around 80% or higher usually indicates stronger lead quality and better engagement.
A source with fewer leads can still deliver strong ROI if even one or two clients generate significant revenue. Do not judge sources by lead count alone.
Leads may still be moving through the sales process, so revenue has not fully materialized yet. This is common during the current year. Check back later, or use the 3-Year and 5-Year projections for a fuller view.
Became Client counts all individual contacts who became clients. Became Client (HoH) counts only the Head of Household, which avoids double-counting family members.
That source may be organic, referral-based, or otherwise untracked from a spend perspective. The source is active, but no direct spend was entered for it.
Because the report continues to update as leads convert, production is entered, and AUM or insurance revenue changes over time.
The main report uses the Year Filter. The source table itself lets you compare all sources side by side, and additional table controls may be available in the top-right of the table.
The Year Filter includes years from 2021 through 2027. Years with no activity may show low values, dashes, or zeros.
Click Download (PDF) in the top-right area of the report. The export will use the year currently selected in the report.
Because marketing spend and lead count stay tied to the year they originally occurred. However, downstream results such as appointments, clients, and ROI continue to update as those leads move through the pipeline later.
Need help? Contact support@leadcenter.ai.
If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.