Client Status

* Page referenced in this article: client status page.


Client status is used on the contact and lead details pages. This field helps you identify a contact's client status and use that status in filters, reports, workflows, campaigns, and segments.

Client status can be selected when creating a contact or updated later from the contact profile. If you leave status blank when creating a contact, you can add it later.

Default client statuses are created when you create your account in LeadCenter.

Client status is also used in reports where you can filter contacts based on their client status. This can be a helpful field to flag client contacts that are not in the Sales Pipeline.

Redtail and Wealthbox Integration

  • Redtail Integration: Contact client status in LeadCenter is mapped to Contact Status field in Redtail. Make sure that both these lists in LeadCenter and Redtail have matching values.
  • Wealthbox Integration: Contact client status in LeadCenter is mapped to Contact Type field in Wealthbox. Make sure that both these lists in LeadCenter and Wealthbox have matching values.

Tip: Contact status can be used as a filter in workflows, email marketing campaigns, text message campaigns, and contact segments.

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