The External Calendars report helps you review appointment performance for appointments associated with external calendar sources. Use this report to filter appointment activity, compare outcomes, and review appointment details within the selected reporting period.
This report is for reviewing appointment performance. It does not change or manage calendar connections.
This report updates every 15 minutes, so the latest data may not appear immediately.
Use the date-range control to select the reporting period for the report. The summary cards, charts, and appointment list respond to the selected date range and filters.
Use the filters at the top of the report to narrow the appointment data shown throughout the page.
Available filters include:
Select Reset Filters to clear the selected filters and return the report to its default view.
The summary cards provide a quick view of appointment volume and outcomes for the selected reporting period and filters.
The report includes several sections for reviewing appointment performance from different views.
| Section | What it shows |
|---|---|
| Timeline | Appointment activity over the selected reporting period. |
| Meeting Status | Appointment results grouped by meeting status. |
| Appointment by Advisor | Advisor performance with Set, Kept, and % Kept values. |
| Appointments by Category | Appointment activity grouped by meeting category. |
| Appointments by Lead Source | Appointment activity grouped by lead source. |
| List of Appointments | A detailed list of appointments matching the current filters. |
The List of Appointments provides appointment-level detail for the selected reporting period and filters.
The list includes:
Select Download (PDF) to download the current report view as a PDF.
If you can't find the answers you're looking for, our support specialists are available to answer your questions and troubleshoot if necessary.