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Calendars & Appointments

Appointment Reminders
Managing Your Calendar and Appointments Calendar Settings Calendar Settings Basic Details Calendar Business Hours Public Calendar Links Public Calendar Link Settings Public Calendar Invitee Questions Calendar Confirmation Email Appointment Reminders Client Review Reminder Appointment Follow-up Emails Calendar Connections Zoom Meetings Appointment Categories Appointment Templates Shared Public Calendars Disable Showing Tasks in Your Calendar

Calendars & Appointments

Managing Your Calendar and Appointments Calendar Settings Calendar Settings Basic Details Calendar Business Hours Public Calendar Links Public Calendar Link Settings Public Calendar Invitee Questions Calendar Confirmation Email Appointment Reminders Client Review Reminder Appointment Follow-up Emails Calendar Connections Zoom Meetings Appointment Categories Appointment Templates Shared Public Calendars Disable Showing Tasks in Your Calendar

Appointment Reminders


You can send reminders by email and text to invitees at four intervals:

  • Three days before the meeting.
  • 24 hours before.
  • 2 hours before.
  • 15 minutes before the meeting.

You can use one of the built-in email or text message templates or build your own. Remember you can use shortcodes in the templates to insert contact fields like name, email, phone, etc.

  • Important: Only email templates with the category "Appointments" appear in the template dropdowns in Calendar Settings and in Appointment Details. Templates in other categories will not be listed. If a template is missing, edit it on the Email Templates page and set its category to "Appointments".
  • By default, reminder emails will be sent from no-reply@leadcenter.ai. Make sure to connect a Shared Email Account to send reminders from your email address.

Sending text message notifications requires purchasing a virtual phone number. If you haven't bought one yet, click here to go to the Phone Numbers page.

Need more help?

If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.

  • Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
  • Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.