Help Center

Orion Transactions on Account Details

LeadCenter automatically syncs supported transactions from Orion and displays them directly on the account details page. This gives your team one place to review Orion transaction activity and take action on it without leaving the account record.

What This Feature Does

• Shows Orion transactions on the account record
• Keeps transactions updated automatically through ongoing sync
• Lets you convert transactions into sleeve accounts or company fee payments
• Supports bulk actions for conversion and deletion
• Includes additional cash-flow transaction types from Orion, including internal journals, held-away activity, and unknown contribution or distribution types

How It Works

• When you connect an account to Orion, LeadCenter syncs supported transactions along with the related account and asset data.
• New transactions continue syncing daily to keep the account up to date.
• Supported transaction types appear on the account details page under the Transactions card.

Open the account details page and look for the Transactions card. From there, you can review synced transactions, search by type, amount, security, or comments, and take action on one or more transactions.

Review synced Orion transactions on the account record and use bulk actions to convert or delete multiple transactions at once.

Viewing Transactions

• Go to the account details page and open the Transactions card.
• Accounts linked to Orion show an Orion badge in the card header.
• Transactions are paginated for easier browsing.
• Use the search bar to find transactions by type, amount, security, or comments.

Supported Transaction Types

LeadCenter syncs Orion transaction types that represent supported account activity, including contributions, distributions, fees, merges, account transfers, and selected cash-flow activity.

Contributions

• Unknown Contribution — Orion catch-all when cash increases without a more specific type.
• Internal Account Journal In — Cash transferred into the account from another managed account. This is common for Eclipse recurring contributions.
• Internal Account In (not billed) — Same as journal in, but not marked as billable in Orion.
• External Account Activity In — Cash inflow on held-away assets when Orion classifies it as a cash flow.

Distributions

• Unknown Distribution — Orion catch-all when cash decreases without a more specific type.
• Internal Account Journal Out — Cash transferred out to another managed account.
• Internal Account Out (Not Billed) — Same as journal out, but not marked as billable in Orion.
• External Account Activity Out — Cash outflow on held-away assets when Orion classifies it as a cash flow.

Other Supported Categories

• Fees
• Merges / account transfers

Note: Eclipse and sleeved accounts may show recurring contributions as Internal Account Journal In instead of a standard client contribution.

What Is Not Synced

High-volume portfolio activity is excluded by design, including:

• Buy / Sell exchanges and trades
• Dividends and reinvestments
• Option expirations and similar security events

Important: If your team needs another Orion transaction type enabled, contact support.

Converting Transactions

Each transaction includes an action menu with the following options:

• Convert to Sleeve Account — creates a new sleeve account linked to the parent account using the transaction amount
• Convert to Company Fee — creates a new company fee payment using the transaction amount, date, and notes

Use the action menu on an individual transaction to convert it directly.

Use the transaction action menu to convert individual transactions into sleeve accounts or company fees.

Conversion Defaults

When you convert a synced Orion cash-flow transaction to a sleeve account, LeadCenter applies smart defaults based on the transaction direction.

• Journal in, unknown contribution, and external activity in transactions are applied to the issued amount.
• Journal out, unknown distribution, and external activity out transactions are applied to the current amount.

Bulk Actions

You can select multiple transactions and perform actions in bulk.

1. Use the checkboxes to select one or more transactions.
2. Use the bulk action bar to choose an action.
3. Available bulk actions include:
   • Convert to sleeve
   • Convert to fee
   • Delete

When you select all transactions on the current page, LeadCenter also lets you include transactions across all pages.

Existing Orion Connections

The daily sync pulls recent transactions. If your firm connected to Orion before a transaction type was supported, older transactions of that type may not appear automatically.

Note: Ask support to run a transaction backfill for your firm if you need historical contributions, distributions, journal-ins, or similar transactions to appear on your accounts.

Unlinking from Orion

If an Orion account is unlinked from a LeadCenter account, the synced transactions are preserved on the account. They are not deleted automatically.

Note: Unlinking the account does not remove previously synced transaction history from the account record.

Additional Notes

• You can also add or edit transactions manually when needed.
• The Source of Funds field is populated automatically from Orion when available.

Why This Is Helpful

• Keeps Orion transaction activity visible on the account record
• Reduces switching between systems
• Makes it easier to turn transactions into tracked sleeve accounts or company fee payments
• Helps capture cash-flow activity from Eclipse, sleeved accounts, and held-away activity when Orion classifies it as a cash flow
• Improves efficiency with bulk actions and daily synced data

Troubleshooting

• I do not see the Transactions card: Confirm the account is linked to Orion.
• A transaction is missing: Confirm the transaction type is supported and that the transaction is recent enough to be included in the daily sync.
• An older transaction is missing: Ask support whether a transaction backfill is needed for your firm.
• I unlinked the Orion account: Previously synced transactions remain on the account and are not deleted automatically.