Questions & Answers and How-to

Questions & Answers and How-to

How to Bulk Update Contacts How to Bulk Delete Keywords or Tag Not Receiving 2FA Authentication Texts from Insurance Carriers or Microsoft How to Remove(Deactivate) or Activate a User Q&A about TCPA Text Message Compliance In LeadCenter How to Disable receiving Daily Contact Update and Other Notifications I am not able to see an appointment in LeadCenter and connected Redtail Calendars Troubleshooting App Crashes on iPhone How to Integrate LeadJig with LeadCenter.AI? How to Embed a YouTube Video in LeadCenter Event Description Selecting All Users in Calendar Hang the Browser or Crash it How can I retarget event attendees based on their "event status" Capturing After-Hours Calls from Third-Party Call Centers How to Make an Email Private or Request Deletion How to Link a Client to Their Power of Attorney (POA) Why aren't my notes and tasks pushing to Redtail CRM? Personal vs Shared Notifications Do I have to add unsubscribe and postal address to each email template? Why Shortcodes Don't Populate in Test Emails How do I link a client to his wife if the client is also link to his parents I am getting the error message "User's under organization cannot be added here...." in Shared Notifications How to offer two time durations options in Bookmytime.ai Why appointment confirmation email is not being sent from my email? Clarification on "Invited" Status in Event Registration Workflow Issues with Viewing Confirmation Emails on Contact Cards Document upload issues - not receiving authentication code by email How to Update a Contact Stage When an Appointment Is Created What is the difference between (unsubscribe_link) and (unsubscribe_url) shortcode? Benefits of Porting Your Phone Numbers to LeadCenter.AI

Benefits of Porting Your Phone Numbers to LeadCenter.AI

Porting your business phone numbers to LeadCenter.AI provides a unified communication and intelligence solution that enhances tracking, automation, and reporting capabilities. Below are the key benefits:

  1. Inbound Calls:
    1. All calls received on these numbers are automatically captured in LeadCenter and stored under the associated contact records.
    2. If no existing contact record matches the incoming number, a new lead is automatically created.
    3. Calls are seamlessly redirected to your designated office number.
    4. Advanced phone intelligence features are applied, including:
      • Automatic lookup and storage of phone owner name, state, phone type, and carrier name.
      • Call recording and transcription, stored under the contact record.
      • Call summary feature (coming soon).
  2. Outbound Calls:
    1. You can make outbound calls using your ported numbers directly from LeadCenter.
    2. The same call intelligence features (recording, transcription, and analytics) apply to outbound calls.
    3. Enhance engagement using LeadCenter’s Outbound Call High Response Rate Solution.
  3. Text Messaging:

    Send and receive text messages from your ported numbers. All SMS conversations are automatically stored under the respective contact records for easy tracking and follow-up.

  4. Workflows:

    Your ported numbers can be integrated into automated workflows for sending text messages and initiating outbound calls, enabling powerful communication automation.

  5. Call Intelligence Reports:

    All inbound and outbound calls from your ported numbers populate the built-in intelligence reports, including:

    Additionally, LeadCenter offers custom reporting options for deeper insights into your call performance—for a small additional fee.

By porting your numbers to LeadCenter.AI, you centralize your communication channels, improve lead management efficiency, and gain access to actionable call intelligence that supports better business decisions.

Need more help?

If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.

  • Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
  • Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.