Phoenix AI is a screen and field finder for LeadCenter. Ask where something lives, and Phoenix points you to the page, setting, or field — including a direct link that opens the right screen or dialog.
Phoenix is different from Troy AI and Claudia AI. It does not summarize contacts, draft emails, or run reports. It only helps you find the right place in the product.
When your account includes Phoenix access, you can open it from any of these places:
If you do not see the bird icon or the Phoenix button, your user may not be enabled for this assistant.
Describe what you want to do in plain English. Phoenix looks up LeadCenter screens, fields, settings, and dialogs, then replies with directions and a link.
Examples:
You can also ask for a specific field on a page, such as a setting on a form or a column on a list.
Phoenix answers usually include both a direct link and a short How to get there path. Use the link to jump straight to the screen, or follow the steps if you would rather learn the route for next time.
Each answer gives you a link to the screen and the steps to reach it yourself.
When Phoenix gives you a link, click it to go straight to that screen. If the answer includes a dialog or slide-in panel, the page opens first and then that panel appears.
If you can't find the answers you're looking for, our support specialists are available to answer your questions and troubleshoot if necessary.