Claudia AI settings can use a default template for all appointment categories, or separate templates for specific appointment categories. Use the category setting tools on each calendar to confirm which categories have custom settings and which ones use the default.
Each section can use a default setting that applies when no appointment category override exists. You can also select an appointment category and assign a specific template or setting for that category.
Under the Appointment category dropdown, LeadCenter shows a short message to help you understand the current setup. If one or more categories have custom settings, the message shows how many categories are customized.
Click View configured settings next to the Appointment category label to open a summary of the saved settings for that section.
The summary shows:
Categories with custom settings appear first, making it easier to see which categories have their own templates and which ones still use the default.
Category selections are saved separately for each calendar. When you switch between calendars, LeadCenter loads the category settings for the calendar you are viewing.
Review each calendar separately if your team uses different Claudia AI templates or timing rules by calendar.
If you can't find the answers you're looking for, our support specialists are available to answer your questions and troubleshoot if necessary.