Help Center

Join Live Meeting (Claudia AI)

Use Join live meeting (Claudia AI) when your meeting is happening on Zoom, Microsoft Teams, or Google Meet and you want Claudia to join that online meeting for you. This is different from In Person Meeting Recording, which is used when you are physically in the room and recording from your computer or phone.

Where to Find Join Live Meeting

The exact location can vary slightly depending on where you start, but the wording stays the same: Join live meeting (Claudia AI).

From a Contact

1. Open the contact you are meeting with.
2. Open the Meet menu, or the area where meeting actions are shown.
3. Click Join live meeting (Claudia AI).

From the Top of the App

1. Open the Meet menu in the main navigation.
2. Click Join live meeting (Claudia AI).

From Your Main Dashboard

Some accounts also show Join live meeting (Claudia AI) as a quick action from the main dashboard.

If You Do Not See It

Your account may not have access to the AI meeting assistant for live online meetings, or your role may not include permission to use it. If you expected to see it, ask your administrator.

Before You Send Claudia to the Meeting

• Make sure your calendar is set up — if LeadCenter shows a message saying the AI meeting assistant and transcription must be turned on first, open your calendar settings and enable them before continuing. You can review related setup in AI Meeting Transcriptions.
• Copy the real meeting link — you need the actual join link for Zoom, Microsoft Teams, or Google Meet.
• Check the meeting details — make sure you are working with the correct appointment before sending Claudia.

How to Use Join Live Meeting

1. Open Join live meeting (Claudia AI).
2. Review the meeting title, date, and time shown at the top.
3. Paste the meeting link into the Meeting link field.
4. When the page shows that everything is ready, click Send Claudia to meeting.
5. If needed, review the Participants section and click Save.

Paste the meeting link, then click Send Claudia to meeting to join a live online meeting.

Tip: On some screens, you may also be able to correct the meeting title using the small edit control next to the subject.

What Happens Next

After you send Claudia, LeadCenter works in the background using your team’s Claudia AI settings. You do not need to stay on that page to watch the meeting assistant join.

When processing is finished, LeadCenter can provide the same types of Claudia outputs your team already uses for supported meetings, such as transcriptions and other enabled meeting results. For a broader overview, see Claudia AI Overview.

Common Questions

Is this the same as In Person Meeting Recording?

No. In Person Meeting Recording is for meetings happening in the same room as you. Join live meeting is for meetings happening on Zoom, Microsoft Teams, or Google Meet.

What if the button says Claudia is not available?

Your calendar may not have the required Claudia AI settings turned on yet. Your administrator can review the calendar setup and transcription settings.

Do I need to keep this page open while the meeting is happening?

No. Once you send Claudia to the meeting, LeadCenter continues the process in the background.

What if something goes wrong?

If the page shows an error message, read it carefully. It is often caused by an invalid meeting link or missing calendar settings. Fix the issue and try again.

Best Practices

• Copy the full meeting link directly from the calendar invite or host message.
• Check your Claudia AI calendar settings before important meetings.
• Make sure the meeting title and time match the appointment you expect.
• Use Join live meeting only for online meetings, not face-to-face meetings.

Related Help

• Claudia AI Overview
• AI Meeting Transcriptions
• In Person Meeting Recording

If you need help using Join live meeting (Claudia AI), contact support@leadcenter.ai.