New Workflow Enhancement: Introducing Delay Step

09/26/2024 Workflow Automation

Delay Step has now been added to Workflows. This feature allows you to insert pauses between emails sent to customers in a sequence as part of your workflow. You can set delays in minutes, hours, or days.

To use this feature:

  1. Create or update a workflow.

  2. Add the delay step in the desired location within the workflow sequence.

  3. Configure delay settings:

    • Set the duration (minutes, hours, or days) for the workflow to pause.
    • Choose the exact time for the workflow to resume (e.g., 9:00 AM or 2:00 PM).
  4. Set up actions after delay steps: Define the action you want to take after the delay. Choose from sending a text message, an email, creating a task, or updating a contact.

If you need assistance in setting up workflows, please send an email to support@leadcenter.ai. You can also book a demo by clicking here.

Need more help?

If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.

  • Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
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