Troy AI is now available in your LeadCenter inbox, helping you work through emails, calls, and text messages without leaving the page. You can use Troy to summarize conversations, identify what needs attention, suggest follow-up actions, and help prepare a reply.
What’s New
Troy AI in Emails — Summarize email threads, identify messages that need a response, draft clearer replies, and prioritize follow-ups.
Troy AI in Calls — Review call takeaways, identify decisions and next steps, compare recent calls with the same contact, and prepare callbacks.
Troy AI in Texts — Summarize text threads, draft professional SMS replies, find unanswered conversations, and keep follow-ups moving.
How It Works
Open Emails, Calls, or Texts from the LeadCenter navigation, then click the dark Troy AI button near the top of the page. You can choose a suggested question or type your own.
To focus Troy on one conversation, open the email, text thread, or call first, then open Troy AI. Troy will use the item you are viewing as the starting point for its answer.
Please note: Troy AI provides suggestions and drafts. It does not send emails or texts automatically, and it does not save tasks or notes until you use the normal Send or Save action.
Why It Matters
Save time reviewing conversations — Get quick summaries of emails, calls, and text threads before deciding what to do next.
Prioritize follow-up — Ask Troy which messages, calls, or text threads need attention today.
Prepare better replies — Draft professional email and SMS responses, then review and personalize them before sending.
Stay grounded in your access — Troy follows the records and inbox access already available to you in LeadCenter.
AI-generated answers can be incomplete or incorrect. Confirm important details in the original email, text, or call record before taking action.
If you can't find the answers you're looking for, our support specialists are available
to answer your questions and troubleshoot if necessary.
PhoneCall (888)
291-7116. Our main hours are
Monday to Friday 7 am-5 pm
Central Time.
SupportSend your questions and inquiries via email
to support@leadcenter.ai. A
support ticket will be created and one of our team members will get back
to you as quickly as possible.