You can now move a financial account from one contact to another without recreating it. The account keeps the same account ID and its account-linked history, which helps when an account needs to sit under a different contact after a household change, death, or incorrect original link.
What’s New
Move accounts between contacts — Use Actions → Move to another contact from the account details page, the All Accounts list, or a contact’s Accounts tab.
Keep account history together — Account-linked notes, tasks, documents, assets, transactions, and linked custodian connections (Orion, Black Diamond, or Blueleaf) stay with the account.
Main vs related accounts — Moving a main account also moves its related accounts as a group. Moving a related account unlinks it from the main first, then moves only that account to the new contact as its own account.
How It Works
Open the account and choose Actions → Move to another contact.
Start from the account Actions menu and choose Move to another contact.
Confirm the current contact, select the destination contact, review what will move, and click Move account. The move window also notes whether related accounts will move with a main account, or whether a related account will be unlinked and moved alone.
Review what moves with the account, confirm the current contact, and choose the destination contact.
Please note: Owner, joint owner, and insured values do not change automatically. After the move, you can update them on the account details page under the Ownership card.
If you move an issued AUM account, company fees may recalculate for both the old and new households. Review company fee information on the account and related accounts in each household if fees matter for that client.
Users need the Move account to another contact permission (typically Owner, Admin, and Editor). If you do not see the action, ask your administrator.
Why It Matters
Cleaner account organization — Move an account to the right contact without rebuilding the account record.
Better continuity — Keep the same account ID and account-linked history through the move.
More control for account changes — Support household changes, ownership corrections, and post-death account cleanup with less manual work.
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