Troy AI is now available on Notes, giving your team a faster way to review client context, find follow-ups, and identify themes across note history without leaving LeadCenter.
What’s New
Notes-aware AI assistance — Ask Troy to search, summarize, and prioritize information from the Notes page you are already viewing.
Context that follows your view — Troy can work across all notes, notes filtered to one contact, or a single note in focus.
Advisor-focused prompts — Use Troy to find open follow-ups, summarize recent notes, identify planning topics, or draft follow-up language.
How It Works
Go to Notes from the left sidebar, then click Troy AI next to Create note. Troy opens alongside your Notes list so you can ask questions and continue working from the same page.
You can start broad, such as asking which notes mention follow-ups that need attention, or narrow the view to one contact before asking Troy to summarize recent notes and suggested next steps.
Troy can review notes and related tasks to surface follow-ups your team may need to prioritize.
Please note: Troy AI can help you review and draft faster, but you should verify summaries and client-facing wording before using them.
Why It Matters
Start with a clearer action list — Surface callbacks, pending items, and open-ended notes without scrolling row by row.
Prepare for one household faster — Filter Notes to a contact and ask Troy for recent context before a call or meeting.
Spot recurring topics — Search across notes for planning themes like Roth conversions, estate planning, trusts, or rollovers.
Stay in your normal workflow — After Troy answers, open the contact, create a note, add a Task, or prepare follow-up in LeadCenter.
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