You can now attach a fact finder, intake packet, statement, or photo to Troy AI and have it fill in the contact fields for you — on a new contact or one you already have open. When you're creating a new contact, Troy also prepares a second card with the assets, liabilities, income, and expenses it found in the document. Nothing is written to LeadCenter until you confirm it.
What's New
Fill contact fields from a document — Attach a PDF or image and Troy extracts names, contact information, address, and profile details, then maps them onto the matching contact fields.
Works for new and existing contacts — Create a new contact from a document, or update the one you already have open.
Compare before saving — When updating an existing contact, the update card shows each proposed value alongside the crossed-out current value, so you can review field by field.
Capture the full financial picture on new contacts — When creating a contact, Troy also drafts a separate related-records card covering assets, liabilities, income, and expenses, ready to confirm alongside the contact.
Nothing saves until you say so — Select Confirm and create contact or Confirm and update contact to apply the changes, Confirm related records to save the financial details, or Dismiss on either card to discard it.
How It Works
Open Troy AI, select Add attachment beside the message box, and choose Add image or Add PDF. Tell Troy whether to create a new contact or update the one you have open.
Please note: Financial-details capture is currently available when creating a new contact. Updating an existing contact does not yet produce a related-records card — we're working on closing that gap. If the document mentions a spouse or other family member, Troy may describe adding them as a linked contact, but it does not currently create a separate confirmable draft for that person — add family members manually for now. As always, AI-generated drafts can be incomplete or incorrect: verify identities, Social Security or tax IDs, dollar amounts, and monthly-versus-annual figures against the original document. Supported files can be up to 50 MB, and unclear scans or handwriting may produce incomplete results.
Why It Matters
Spend less time re-entering data — Let Troy fill the fields from the client document instead of typing each one in by hand.
Keep final control — Confirm or dismiss each card independently, and review sensitive information before it reaches the record.
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