09/25/2026
Emails can now include a new [[sender_phone]] shortcode, so recipients see a call-back number for the person who actually sent the message.
Sender phone appears alongside the other sender shortcodes.
[[sender_phone]] inserts the phone number saved on the sending user's profile.[[sender in the email template editor to pick it from the dropdown.
Set your phone number from the account menu (your name, top right) under Personal profile, then save. In an email template or compose window, open Shortcodes and copy Sender phone, or type [[sender_phone]] directly. Learn more about shortcodes and shortcode autocomplete.
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