What's New

What's New

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Sender Signature Shortcode

09/29/2025

A new shortcode (sender_signature) is now available under the Contact basic shortcodes card. This shortcode can be used in your email templates only and will automatically insert the correct signature based on the From email address selected when sending.

With this update, you no longer need to create separate templates for each user, contact owner, or scheduler. Simply use (sender_signature) and the right signature will be added automatically.

How It Works

  • If you select your own connected user email account as the From address, the shortcode will populate with your personal signature.
  • If you select a shared email account as the From address, the shortcode will populate with the signature assigned to that shared account.
  • The signature used is tied to the sending email account, not the individual who sends the email.

Setting Up Signatures

Before using the new shortcode, make sure each sending email account has a signature set:

  • User email accounts: Add or edit your personal signature in your Profile Information.
  • Shared email accounts: Use the new Set Signature button in the Shared Email Accounts page to assign a signature for each shared email address.
    Important:
  • If no signature is set for the selected From account, the (sender_signature) shortcode will populate blank.

  • Do not include shortcodes in your signatures.

Why It Matters

  • Avoid creating duplicate templates for each user or contact owner or scheduler — one template works for all.
  • Ensure the correct signature is always applied.
  • Maintain consistency and professionalism across all outbound emails.
  • Save time by eliminating manual updates to signatures across templates.

Questions or feedback? Reach out anytime at support@leadcenter.ai.

Need more help?

If you can’t find the answers you’re looking for, our support specialists are available to answer your questions and troubleshoot if necessary.

  • Phone Call (888) 291-7116. Our main hours are Monday to Friday 7 am-5 pm Central Time.
  • Support Ticket Send your questions and inquiries via email to support@leadcenter.ai. A support ticket will be created and one of our team members will get back to you as quickly as possible.