Preview and Merge Duplicate Contacts Without Leaving Your Current View
03/17/2026
Reviewing possible duplicates is now faster in LeadCenter. You can now preview duplicate contacts directly from the Sales Pipeline, Contacts list, and Contact Details page — without navigating away to investigate first.
What’s New
Faster duplicate review — Hover over the duplicate icon to preview matching contacts instantly.
Merge access directly from the card — Review duplicate details and go straight to the Merge Contacts page in fewer steps.
How It Works
Hover over the "Possible duplicate" icon to preview duplicate contacts without leaving your current view.
When LeadCenter flags a contact as a possible duplicate, a people icon appears next to the contact’s name. Hover over that icon to open a duplicate preview card with key details about the matching contacts, along with a direct path to merge.
What you can see in the hover card
Name — Click to open that contact’s detail page
Email
Phone
Reason — Such as Same email, Same phone, or both
Pipeline — Whether the duplicate is in the Sales Pipeline
Stage — The duplicate contact’s current pipeline stage
Client Status — If available
Where you can use it
Sales Pipeline — In both Table and Kanban/Board views
Contacts list — In both Table and Kanban/Board views
Contact Details — From the duplicate banner on the contact record
On the Contact Details page
If duplicates are detected, LeadCenter shows a banner that says: "This contact has duplicates — view or merge".
Hover over the people icon in the banner to preview duplicates
Hover over view to preview duplicates
Click view to open the Related Leads tab
Click merge to go directly to the Merge Contacts page
Merge directly from the hover card
The duplicate hover card includes a Merge button in its header, so you can move directly into the merge flow after reviewing the duplicate details.
Why It Matters
Fewer investigation steps — Review possible duplicates and get to merge faster from the same hover card.
Less clicking — Check duplicate details without opening multiple pages first.
Faster cleanup — See why a contact was flagged and act on duplicates more quickly.
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