Find Client Documents Faster with Folders and Previews
10/12/2026
Finding the right client document no longer means scrolling a long list. Documents now open in a folder view: each category is a folder, files are easy to spot as thumbnails, and images and PDFs open in a large preview.
Categories are folders, and loose files show as preview cards.
What's New
Browse by folder — Each document category is a folder. Click one to see only its files.
File with drag and drop — Drag a file onto a folder to put it in that category. Need a new one? Click + New, then Create category.
Preview before you open — Click a file to see a large preview of images and PDFs, then download it, open it in a new tab, or move to the next file.
On every client record — A contact's Documents tab uses the same view, with This Contact / Household to see the whole family's files.
Downloads keep your names — Downloaded files now use the name you gave the document in LeadCenter, with the right file type. A PDF named Tax Return 2024 downloads as Tax Return 2024.pdf.
How It Works
Open Documents or a contact's Documents tab. Click a folder to open it, or All documents to go back. Prefer the old list? Use the grid and list icons next to + New, and LeadCenter remembers your choice.
Please note: A lock on a file or folder shows whether it's visible in the Secure Document Portal. Hover the lock to check. The search, year, and month filters are on the main Documents page.
Why It Matters
Find files faster — Folders and thumbnails make large collections easy to scan.
Stay organized — File loose documents in seconds, without opening an edit form.
Cleaner downloads — Files you save or share keep clear, recognizable names.
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